Refund Policy

We review eligible returns and exchanges for new T3 products under the terms below.

Thirty-day request window

Contact us within 30 days after delivery. A qualifying new and unused item may be returned because of a preference change or incorrect selection. Damage, defects, wrong items, missing components, and material description errors can also be reported. Rights that cannot lawfully be excluded remain available.

Request and approval

Start the request at tunejun987@gmail.com. Include the order number, checkout email, reason, and photos or video when merchandise has a problem. Wait for approval and the confirmed return destination before mailing anything; the General correspondence address is not automatically the return warehouse.

Return shipping and fees

A free prepaid return label is included in the parcel. If it is absent or lost, ask us for help. Use the label only after approval. We do not charge a restocking fee.

Exchanges and refunds

Qualifying exchanges depend on review and replacement availability. After approval, we process or initiate repayment to the original payment method within 10 days. A bank or card issuer can require extra time to post the credit.